![]() ![]() Yes, there is a fee to cancel a Zipcar membership. Additionally, members may be previously charged for any outstanding fees they may owe Zipcar.īe sure to read the terms and conditions of your membership agreement before submitting your refund request. It’s important to note that any unused time remaining on your membership may be subject to cancellation fees or other charges. Refund requests can take up to 30 days to process and clear, depending on the method of payment used. To receive a refund, you will need to contact customer support and provide your membership details, the reason for the refund request, and any additional information that Zipcar requires. If the request is legitimate and approved, Zipcar will send you a refund. Typically, Zipcar refunds on an individual basis with a customer service representative reviewing each refund case. Yes, you may be able to get a refund on your Zipcar membership. Providing we are notified in the proper time frame, your Zipcar membership will be cancelled before the start of the next billing period. If any payment is due to be issued, you will receive that payment on the scheduled date. When you cancel, you will be asked to give a reason for your cancellation and then you’ll receive an email confirming that your membership has been cancelled. To cancel your Zipcar membership, you can either submit a request online through your Zipcar account or contact our Member Experience team directly. However, we do require that you give at least one day of notice before canceling your membership so we can ensure that any vehicles you have reserved for that month will be addressed with sufficient time. Zipcar’s membership enrollment is month-to-month, so you can cancel at any point during your current membership month. Started testing out per-mile pricing in a handful of US cities, with weekday hourly rates at about $4.50 plus a fee of 50 cents per mile, so the company continues to be creative in its efforts to get people out of personal car ownership.Yes, you can cancel your Zipcar membership at any time. The company is looking to guard against both the growing group of smaller car-sharing competitors like Car2go (by number of locations, since Car2go has almost 2 million members in 30 cities) and the increasing influence of ride-hailing companies like Uber and Lyft. ![]() Zipcar started offering one-way rentals in Boston in late 2014, and broadened that feature to more locations earlier this year. The company's membership continues to grow by more than 10 percent a year. At the time, Zipcar had about 760,000 members. Meanwhile, almost 10 percent of those members said they got rid of a car after becoming a so-called "Zipster." Add those two figures, and, poof, there go your 400,000 cars.Īvis Budget, which had been lagging competitors Enterprise and Hertz in the car-sharing department,īought out Zipcar in 2013 for $500 million. According to Zipcar's annual membership survey, about a third of those members say they would've had to buy their own vehicle if Zipcar didn't exist. Zipcar, which operates in eight countries, says that its existence has helped pull more than 400,000 vehicles off of the roads of the 500 or so cities it serves. The company, which is owned by car-rental company Avis Budget Group, has officially surpassed the 1 million-member mark after 16 years in business. That said, its membership numbers certainly have hit a clear threshold. Car-sharing leader Zipcar may be getting a little fuzzy with its math when it comes to reducing overall car ownership. ![]()
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